Home > Last Mile Delivery > B2B Delivery

B2B Delivery

Businesses rely on accurate, timely, and well-coordinated deliveries. Oftentimes large, bulky, expensive equipment or products need to arrive within a specific timeframe, in perfect condition, and even assembled and installed. Business performance and customer care depend on it. Whether you require white glove, room of choice or threshold delivery to meet your customers’ expectations, you can trust our depth of experience, professionalism, service focus and flexibility to get the job done.

On Time Delivery

Delivery Completion Rate

Delivery Locations

Multiple delivery service levels to meet your needs

Customer choice, expectations and operational performance drive the need for multiple levels of delivery service. Whether you need delivery to the customer’s home, a business or your stores, we offer multiple delivery service levels to meet your needs:

Delivery Scheduling & Customer Self-Scheduling2 Hour Delivery WindowDelivery Track & TraceExchanges & Returns
White Glove
Delivery to the room of choice, unpacking, set-up and assembly, removal of trash.  White glove can be offered as deliver in box or full prep
Room of Choice
Delivery to the room of choice (no unpacking, set-up or assembly)
Delivery over the threshold inside the home (no unpacking, set-up or assembly)
Front Door
Delivery to the front step

Multi-client and Dedicated Delivery Solutions

Having multiple options for your last mile delivery operations is paramount for driving efficiency, profitability and customer satisfaction. We offer multi-client and dedicated delivery solutions for home and business delivery.

Multi-client Delivery Solution

With a multi-client solution, your last mile delivery operation is one of multiple within a FIDELITONE last mile delivery location. A multi-client solution can help improve service, gain efficiencies, and provide scalability all while providing unwavering attention to your business.

  • Shared capacity
  • Shared warehouse staff
  • Shared delivery teams
  • Technology
  • Real-time visibility & tracking

Dedicated Delivery Solution

With a dedicated solution, labor and equipment are dedicated to your business. We provide the delivery teams, delivery trucks, warehouse and office staff and can operate the delivery operation from your warehouse. A dedicated solution can help improve service, ensure capacity, protect your brand and earn customer loyalty.

  • Dedicated delivery teams
  • Dedicated delivery trucks
  • On-site warehouse and office staff
  • Branded trucks and uniforms
  • Technology
  • Real-time visibility & tracking

Flexible and Scalable Solutions

Our Approach and Proven Process

Coupled with our capabilities, we adhere to the process we have designed from decades of experience. Our process, the Path to Loyalty, is how we successfully deliver the outcomes our clients expect.

We manage resources, create right-fit solutions and optimize supply chain processes to advance your business performance and profitability. At every step and in every service, FIDELITONE employees focus on the touchpoints that safeguard your brand and keep your customers coming back.


Trusted By Many Leading Brands

Case Study

Dedicated Last Mile Delivery Services Earn Customer Loyalty

Delivery incidents reported by customers were increasing, on-time delivery metrics were slipping, and return rates were on the rise. With 24,000 deliveries per year, finding a delivery provider who can exceed customer expectations was crucial.

FIDELITONE implemented a dedicated delivery solution which provided the delivery teams, trucks, on-site labor, and technology needed to deliver customer satisfaction. To enable this brand to retain warehouse operations and administration, FIDELITONE’s delivery technology was seamlessly integrated into their systems.

Related Content & Information

  • How White Glove Delivery Prevents Damage and Helps Your Bottom Line

    Furniture damage during delivery has high costs, from returns to loss of customer trust. Learn…

    Read More
  • Woman reviewing living room photo on laptop to decide on last mile furniture delivery

    How to Launch Last Mile Furniture Delivery for Your eCommerce Brand

    If you operate an ecommerce storefront for furniture sales, last mile delivery offers many customer-friendly…

    Read More
  • Technician performing in-home furniture repair for scratch on wood

    In-Home Furniture Repair Saves Time and Costs

    To reduce returns and costs on your last mile deliveries, consider FIDELITONE as your last…

    Read More

Find a Location

FIDELITONE offers a national supply chain network of locations to support clients in inbound logistics, order fulfillment, last mile delivery and service parts management.