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Earning Customer Loyalty

About Us

At FIDELITONE, we are committed to asking you the right questions. Our scalable and specialized solutions deliver precise, effective, and cost-efficient answers informed by sound experience and business acumen.

We continuously hold ourselves accountable to you and your customers for service and performance expectations.

FIDELITONE, a supply chain management firm, helps you earn your customers’ loyalty through specialized services in last mile delivery, inbound materials management, order fulfillment, service parts management, and transportation.

We manage resources, create right-fit solutions, and optimize supply chain processes to advance your business performance and profitability.

At every step and in every service, FIDELITONE employees focus on the touchpoints that safeguard your brand and keep your customers coming back.

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Working at FIDELITONE is more than just a job!

When you join the FIDELITONE team, you join in a promise: We deliver customer experiences that create loyalty. You join in a vision: Every customer has the products or parts they need - where, when, and how they need them. You join in our values: We focus on our customers. We hold ourselves accountable for what we do. We collaborate to get the job done. We are curious and ask the right questions to improve every day.

This means people who choose FIDELITONE have character, strength, and determination. We work harder. We work smarter. We live up to expectations-and we're proud of it.

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Case
Studies

VIRTUAL RETURNS – REAL WORLD SAVINGS

“With Virtual Returns we eliminated a leg in the return process, gained greater control over our inventory sped up the return recovery time. These improvements contribute to a better returns system which ultimately affects our ability to retain satisfied customers.” Parts Director, National Consumer Electronics Retailer

 

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Industries

FIDELITONE specializes in providing industry-specific solutions that address the critical needs of today, with the flexibility and innovation to respond to the changing needs of tomorrow.

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Locations

FIDELITONE exceeds the evolving location needs of the supply chain industry by continuously evaluating existing services, potential services, current locations and the needs of clients in the industry.  

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