About Us

FIDELITONE is a supply chain services provider with nearly a century of experience providing innovative and specialized solutions. We help you create exceptional customer experiences and earn loyalty through our performance driven inbound logistics, order fulfillment, last mile delivery and service parts management services.

Core Values

Our values are deeply rooted in our company culture and drive everything we do.



Every decision we make must serve the best interests of our clients. Does it make them happy? Are we helping them build loyalty with their customer? Are we delivering value?



We do what we say we’ll do. We relentlessly strive to deliver on our mission by achieving excellence in all areas.



We engage in open and ongoing communication with our clients, suppliers and employees. We work together to uncover critical needs and pain points, solve problems and reach optimal outcomes.



We seek to understand the ‘why’ of what we do and question the status quo to drive continuous improvement in all areas of logistics and the supply chain.

Our History

We opened for business in 1929 as a manufacturer and distributor of phonograph needles for record players. As record players gave way to cassette players in the 1970’s, FIDELITONE became the exclusive private-brand parts distributor for the largest provider of product repair services in the United States. Over the next few decades FIDELITONE continued to expand distribution capabilities and evolved into a leading supply chain services provider.

Career Opportunities

Working at FIDELITONE is more than a job, When you join the FIDELITONE team, you join in a promise: We deliver customer experiences that create loyalty.

Wouldn’t you like to work side by side with people as committed as yourself? Wouldn’t you like to get recognized for your performance?

Awards & Recognitions

FIDELITONE is committed to continuous growth, improvement and excellence in our field and we are dedicated to promoting the best practices and skills required to maintain quality in the supply chain management industry. We are very proud to have received a variety of recognition from our clients and peers.

Meet Our Leadership Team

  • Josh Johnson

    Chief Executive Officer
  • Ben Klusmeyer

    Chief Operating Officer
  • RJ Longsdorf

    Chief Information Officer
  • Lori Hader

    Chief Customer Experience Officer
  • Joe Giglio

    Chief Sales & Marketing Officer
  • Ross Hudson

    Chief Financial officer

Partner With Us

Solving problems, addressing needs and creating valuable solutions is what we do. It is the promise we make to our clients. At times, the right solution can fall outside of our core business. This is when we turn to our peers and industry partners to collaborate and deliver the right solution for our clients. We also sit on the other side of the table and offer our services to our peers and partners who have the same need.

Our team is happy to consult with you on how to create a partnership that drives growth for your clients and your business.

Get in Touch

Are you interested in order fulfillment or last mile delivery services? Consult with a FIDELITONE expert to discuss how we can help.

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Find a Location

FIDELITONE offers a national supply chain network of locations to support clients in inbound logistics, order fulfillment, last mile delivery and service parts management.