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Direct to Consumer Fulfillment Services

Whether you employ an ecommerce, omni-channel or direct selling model, an impeccable, high-performing D2C fulfillment plan can make or break the final impression you leave with your customers. As a direct to consumer fulfillment services provider, we understand the importance of order fulfillment to your brand – and we’re committed to ensuring the right product gets to the right place at the right time.

Multi-location Network for Ecommerce Fulfillment

When shipping direct to consumer, leveraging multiple fulfillment centers is a must. FIDELITONE operates a network of fulfillment centers designed to get products to your customers faster, reduce your shipping costs, and scale with you as you grow.

Our network delivers 1-2 day transit time to over 98% of the US population.

Performance and Service Focused D2C Fulfillment Services

Meticulously designed processes, technology and automation combine to deliver exceptional performance.

FIDELITONE delivers 99.9% order and inventory accuracy that results in reducing yours costs and exceptional customer experiences.

Visibility and Performance Monitoring

Gain complete visibility to your fulfillment operation through our easy to use and comprehensive portal. Dashboards, reports and self-service tools are available and customizable to your business.

Integrations That Power Direct to Consumer Fulfillment

Leverage FIDELITONE’s existing integrations for quick, seamless and accurate order fulfillment. We have pre-built integrations to many shopping carts and ecommerce platforms all customizable to your needs with our robust integration capabilities.

Comprehensive Fulfillment Services

Our Approach and Proven Process


Coupled with our capabilities, we adhere to the process we have designed from decades of experience. Our process, the Path to Loyalty, is how we successfully deliver the outcomes our clients expect.

We manage resources, create right-fit solutions and optimize supply chain processes to advance your business performance and profitability. At every step and in every service, FIDELITONE employees focus on the touchpoints that safeguard your brand and keep your customers coming back.

Trusted by Many Leading Brands

Case Study

Scalable Solutions for a Pet Health & Wellness Brand

This client needed to outsource fulfillment and warehousing to a 3PL who could support their volume, needs, and scale with the brand as they grow. Demands for space, labor, and technology all threatened to hold them back.

FIDELITONE applied robust technologies and a wealth of best practices to gear up for rapid sales growth and new channels with exceptional levels of service and accuracy. A dedicated team ensures deep understanding of the company’s business needs and continuous accountability for success.

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FIDELITONE offers a national supply chain network of locations to support clients in inbound logistics, order fulfillment, last mile delivery and service parts management.