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Welcome to the FIDELITONE community! We’re excited to inform you of the latest insights, industry trends, and updates about our innovative solutions in last-mile delivery, order fulfillment, and supply chain optimization.
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How Customer Expectations Are Shaping Big-and-Bulky Delivery in 2027
For customers purchasing furniture, appliances and other large products, delivery is more than the final step of an order. It often involves preparing a space, coordinating schedules and welcoming a delivery team into their home. For many customers, that team may be their only in-person interaction with the retailer after making a purchase.
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The Fulfillment Infrastructure Needed to Support Omnichannel Growth
Expanding into new sales channels creates opportunities for brands to reach more customers, but it also introduces new fulfillment requirements. A company that once sold primarily through its ecommerce website may eventually need to support marketplaces, retail distribution, B2B customers and social commerce, each with different expectations for how orders are processed and delivered.
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What Does Good 3PL Communication, Collaboration and Support Look Like?
When evaluating a third-party logistics (3PL) provider, warehouse capabilities, transportation networks, technology and pricing are often top priorities. But there’s another question worth asking before choosing a partner: What happens after the contract is signed and your operation is up and running?
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Why Supply Chain Resilience Is Outperforming Low-Cost Strategies in 2026
Reducing costs has long been a priority for supply chain leaders. From negotiating transportation rates to optimizing inventory and warehouse operations, businesses are constantly looking for opportunities to operate more efficiently. But what happens when a supply chain built primarily around minimizing costs encounters a disruption it isn’t prepared to handle?
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Shipping to UNFI or KeHE? 3 Fulfillment Challenges Growing Brands Should Prepare For
Growing from a direct-to-consumer (DTC) brand into retail distribution is an exciting milestone. Working with a distributor like UNFI or KeHE can help put your products in front of a broader retail audience and open another channel for growth.
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Parcel Peak Season 2026: Surcharges, Shipping Costs and What to Plan for 2027
Parcel peak season is approaching, and carriers have announced demand surcharges and temporary price increases for the 2026 holiday shipping season. But the published increases only tell part of the story. What a brand ultimately pays can depend on its carrier agreements, service mix, package characteristics and, for some higher-volume shippers, how much weekly volume increases compared with an established baseline.
Understanding those variables can help brands get a clearer picture of where they’re exposed to additional costs this peak season and identify opportunities to improve their parcel strategy for 2027.
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