Case Study
“With consumers increasingly viewing their delivery experience as part of the overall brand experience, not measuring up in customer feedback would never be acceptable to this luxury home goods retailer.”
When it comes to high-touch service like last mile delivery, every step in the process toward complete customer satisfaction is critical. From receiving and inspecting product, to scheduling and confirming the delivery, to assembling product on site, FIDELITONE delivers the experience you and your customers expect.
Whether you require white glove, room of choice, curbside delivery, or threshold delivery to meet your customers' expectations, you can trust our depth of experience, professionalism, service focus and flexibility to get the job done. As a multi-level last mile carrier service provider, FIDELITONE brings right-fit solutions to your unique delivery needs.
Learn more about home delivery, and B2B delivery. See our nationwide locations for last mile, and learn more about furniture, mattresses, office equipment, home appliances, fitness equipment and other supply chain solutions by industry.
Assembly and installation
Furniture deluxing and repair
GPS track and trace, digital proofs of delivery
2 to 4 hour delivery windows
Surge capability
Pickups and exchanges
Delivery satisfaction reports
Our last mile network of over 30 strategically placed hub and client-based locations gets you closer to your customer
Our last mile network of over 30 strategically placed hub and client-based locations gets you closer to your customer.
“With consumers increasingly viewing their delivery experience as part of the overall brand experience, not measuring up in customer feedback would never be acceptable to this luxury home goods retailer.”
Ready to advance your business and earn customer loyalty? Contact us today.