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Furniture Repair Services

While damages are inevitable in the last mile delivery industry, preventing and resolving damage related incidents is achievable. With an experienced last mile delivery provider and a turnkey in-home repair solution, you can reduce damages, costs and preserve the customer experience.

In-home Furniture Repair Services

FIDELITONE offers a turnkey in-home furniture repair solution. In the event damages occur, leveraging an in-home furniture repair service can turn a negative customer experience into a positive experience and reduces your damage related costs. Our in-home furniture repair services include:

  • Turnkey repair solution
  • Service area that spans the U.S.
  • Scalable solution across your delivery network
  • Real-time status updates and visibility to repair appointments
  • Comprehensive delivery and in-home repair solution

Flexible and Scalable Solutions

Our Approach and Proven Process

Coupled with our capabilities, we adhere to the process we have designed from decades of experience. Our process, the Path to Loyalty, is how we successfully deliver the outcomes our clients expect.

We manage resources, create right-fit solutions and optimize supply chain processes to advance your business performance and profitability. At every step and in every service, FIDELITONE employees focus on the touchpoints that safeguard your brand and keep your customers coming back.

Trusted By Many Leading Brands

Case Study

In-home Repair Services Reduce Damage Related Costs and Earn Customer Loyalty

Damage to furniture during delivery is a persistent pain point for all furniture retailers, resulting in costly repair and return processes. This furniture retailer needed a sustainable solution to address damage issues and guarantee customer satisfaction.

The company partnered with FIDELITONE to provide in-home furniture repair services. With FIDELITONE’s resources, knowledge, and experience providing a high level of service for home delivery, handling the furniture repair operations was a natural extension of the last mile delivery services.

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Find a Location

FIDELITONE offers a national supply chain network of locations to support clients in inbound logistics, order fulfillment, last mile delivery and service parts management.