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Anatomy of a Parcel Rate
Rising shipping rates can erode the profits of online and omnichannel retailers. If you are seeking strategies to reduce shipping costs, a great starting place is understanding the anatomy of a parcel rate. Here’s a guide to the many factors that affect your costs.
6 Areas to Evaluate During a Fulfillment Partner Warehouse Tour
Touring a warehouse or fulfillment center is a critical step in evaluating an order fulfillment and warehousing partner. There’s no substitute for putting your eyes on the facility and process. Seeing the operation in person will help you validate what that company has communicated in the sales process and meet the people who will be serving your customers.
What to Look for During a Last Mile Delivery Facility Tour
When evaluating a last mile delivery service provider, touring one of their facilities shouldn’t be an afterthought, it’s a crucial part of the decision-making process. A visit provides a firsthand look at how the provider handles your product, manages people, and operates day-to-day. It’s your chance to validate what you’ve heard in meetings or read in proposals.
The Keys to a Successful Onboarding for Last Mile Delivery Services
Efficient and comprehensive onboarding is essential when implementing a last mile delivery solution, especially when partnering with a third-party logistics (3PL) provider. A well-structured onboarding process directly influences the success of your last mile delivery operation by impacting efficiency and cost management, customer experience, and the strength of your 3PL partnership. Understanding the importance and how to improve last mile delivery through a comprehensive onboarding process positions your brand for sustained success.
Critical Delivery Event Integrations for Great Customer Experiences
Last mile delivery is a complex journey, filled with multiple handoffs and moving parts, from order creation and inventory allocation to dispatch and final delivery confirmation. Each of these steps plays a role in shaping the last mile customer experience, but not all are created equal. So which delivery events matter most? And more importantly, how can your brand track these milestones in real time to ensure nothing falls through the cracks?
Top 3PL KPIs & Performance Metrics to Track for Success
Outsourcing fulfillment to a third-party logistics (3PL) provider offers businesses the ability to scale, expand into new markets, improve operational efficiency, and enhance customer satisfaction. However, managing the supply chain comes with complexity, and a 3PL’s performance directly impacts a company’s success. A 3PL must meet service expectations which can determine whether your business thrives or struggles with delays, inefficiencies, or customer dissatisfaction. To ensure your 3PL is delivering the expected value, it is essential to establish and monitor key performance indicators (KPIs).
Find a Location
FIDELITONE offers a national supply chain network of locations to support clients in inbound logistics, order fulfillment, last mile delivery and service parts management.