Case Studies

In-home repair success story

 In-home repair success story

Repairing Customer Satisfaction with In-Home Furniture Repair

Damage to furniture during delivery is a persistent pain point for all furniture retailers, resulting in costly repair and return processes. When this furniture retailer needed a sustainable solution to support last mile delivery operations and guarantee customer satisfaction, they turned to FIDELITONE. Discover how unavoidable furniture damage created an opportunity to regain revenue and create a positive customer experience, resulting in an 80% reduction of damage-related costs.

Reduced costs and retained revenue statistics

Download the full case study now!

Last Name*

Subscribe to our monthly supply chain newsletter for the latest industry trends and tips.

Get in touch:

Ready to advance your business and earn customer loyalty? Contact us today.


Top Logistics Company 2017-2018

Top 3PL 2013-2019, 2021-2022

Contact Us 800.475.0917