In-Home Repair Service
When furniture damage happens, count on an experienced last mile delivery partner like FIDELITONE to keep your customers happy.
If a consumer isn’t satisfied with a damaged product, the last mile delivery team has to return the product to the warehouse, order a replacement, and then redeliver the new product. And all that time and expense adds up and comes out of your bottom line. And, customers could be waiting for their replacement items for weeks. With in-home repair, furniture repair technicians visit a customer’s home within a matter of days. Repairing items in the home could take one-third of the time it would take to replace.
Benefits of FIDELITONE In-Home Repair Services:
Reduce damage-related costs
Increase customer satisfaction
Outsource in-home repair services
Outsource Furniture Technician Management with FIDELITONE
Don’t have the overhead and resources to manage a repair department? A last mile delivery partner like FIDELITONE manages in-home repair services for you. Instead of having to hire, manage, and train furniture technicians and support staff, consider a partner like FIDELITONE who manages a fully staffed team of dedicated in-home repair technicians and will coordinate repair services with the customer as part of the last mile service.
To reduce returns and costs on your last mile deliveries, consider FIDELITONE as your furniture delivery partner with in-home repair capabilities. Contact us online or call 800.475.0917 to customize a solution!