Case Studies

From Last Mile to Victory Lap

From Last Mile to Victory

A manufacture had eager customers ordering in-home fitness equipment, only to be disappointed with long delays and the flawed set-up characteristics of unskilled and untrained teams. Topping it off, delivery staff spent too much time in the home and lacked attention to the courtesies customers expect. The company turned to a white glove delivery expert to implement an in-home solution tailored to their brand's reputation.

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