White-Glove / Last-Mile Logistics

The last-mile of the supply chain is the final and critical link between a company and their customers. Whether it’s b2b or b2c, residential or commercial, Fidelitone Logistics offers nationwide coverage, logistics expertise, cross-dock and warehouse capabilities, and dedicated account management.

High ticket or oversized items require more than a simple curbside drop off. Fidelitone Logistics has the specialized equipment and white-glove expertise to get your product safely into the hands of your customers. Our nationally coordinated local delivery professionals provide time-definite last-mile deliveries to installation sites or critical parts to field technicians.

Fidelitone Logistics’ white-glove / last-mile delivery and installation services include supply chain management, customer support, order fulfillment, warehousing and transportation management.

A typical cycle can include receiving and warehousing, bundle components and accessories into a delivery unit, schedule and confirm delivery, execute delivery according to prearranged schedule, utilize specialized equipment and expertise to move the unit to the installation point, install and test unit, discard packing materials, de-install and reclaim old unit and confirm completed delivery.

Fidelitone Logistics can fully integrate into your supply-chain, providing local inbound services, restocking and statistics, assembly and packaging, refurbishing and testing, white-glove deliveries, and install services.