Aftermarket Parts
A product's life-span extends far beyond the point of sale. That is why it is pivotal for retailers and manufacturers to partner with a proven expert in Aftermarket and Service Parts Logistics.
For the past 80 years, Fidelitone Logistics has engineered continuous improvements and raised industry standards for aftermarket and service part logistics. Fidelitone helps clients assess cost-saving opportunities and improve the accuracy and speed in which consumers and field technicians receive their part orders.
By partnering with Fidelitone Logistics, your company's Aftermarket and Service Parts division can depend upon:
Superior Customer Service. Fidelitone Logistics has US-based call centers to facilitate the order management and service questions for consumers and repair technicians around the globe. All Fidelitone Logistics customer service representatives come to work each day with the mission, "Be one solution for developing satisfied customers every time". That Fidelitone difference will be appreciated by your customers.
More than 20 Customer Logistics Centers throughout the United States. New distribution and logistics centers are added regularly to accommodate the growing and transitioning needs of our clients. At Fidelitone Logistics, we add new facilities where our clients and their customers need it most.
Cutting-edge, IT infrastructure to support comprehensive logistics solutions from parts replenishment to fulfillment and everything in between. By utilizing Fidelitone Logistics' integrated technologies, clients save millions of dollars each year on IT costs and implementations.
As a whole, Fidelitone's proven Aftermarket and Service Parts Logistics programs offer:
- Costs Savings, Optimized Parts Logistics Management
- Reduced Inventory Assets
- Tighter Supplier Integration
- Rapid Deployment
- Improved Parts Availability
- Collaboration and Management of Parts Vendors
- Enhanced Supply Chain Visibility
- Lower Rate of Obsolescence
- Exceptional Customer Service
Read a featured Case Study on how Fidelitone Logistics created a streamlined process for a major retailer's product repair service group that ships more than six million SKUs each year.
Contact us to learn how Fidelitone Logistics can bring added value to your company's Aftermarket or Service Parts divisions.